Contact Us
We're a small team — email is the fastest way to reach us.
Common enquiries
I was charged but my account is still not active
Email us with your PayPal transaction ID or USDT transaction hash and we will activate your account within 1–2 hours.
I want to cancel my subscription
PayPal subscriptions can be cancelled directly in your PayPal account under Payments › Manage automatic payments. For USDT/manual payments, email us and we will confirm cancellation.
I want a refund
Please review our refund policy first, then email us with your order details. Refunds are handled within 3 business days where eligible.
I have a question about the rewards system
Visit the rewards page for details. For account-specific issues (missing points, redemptions), email us with your account email.